SHIPPING/RETURNS - TC5 CLOTHING CO.

SHIPPING/RETURNS

Shipping
We at "TC5 Clothing Co."know how important it is to receive your purchased products in the finest condition,and on time.So we use a large network of couriers to deliver your products to you as early as possible.

We ship within India on free of cost basis.
Our delivery standard time including processing is 10-12 working days Worldwide.

U.K/U.A.E Shipping is free on minimum purchase of over Inr 10,000

*Working days excludes Sundays and Public holidays.


 
Refund/Exchange Policy
Our policy lasts 07 days. If 07 days have gone by since your order delivery, unfortunately we can’t offer you an exchange/return.

We do not have a refund policy.We allow only exchange in case of a manufacturing defect,size/color issue or a wrong product received.We allow Return & Exchange only once.

To be eligible for a return/exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned/exchanged
-Bags/Accessories/Swimwear/Any Items purchased on sale/Discount Code
-Pre-Order Items
Additional non-returnable items:
Gift cards


To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error,shall not be applicable for an exchange/return.


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company/bank, it may take up to 10 working days before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@tc5.in.

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