Q : Why do I choose TC5.in?
A : We are a global player and hence we have a perfect team for Sourcing, Quality Assurance,Warehousing and we deliver the best fashion from across the globe.Our target audience is the fashion conscious 18-40 women's wear market.We aim to be exciting and innovative, offering our customers the fashion they wanted.
Q : May i know whether you are safe?
A：We have chosen the best e-commerce service in the industry, and guarantee secure payment processing. Keep in mind that we ensure 100% payment security.
Q : How can I place an order?
A：At our store,ordering is easy and simple.Just follow some steps you will get what you want.
Q : How can I do the payment?
A：There are different ways you can choose to pay at our webiste.You can choose credit/Debit cards,Net banking,Cash Cards ,Bank Transfer and others.
Q : What currencies can i pay?
A：Currently we are offering only INR/USD as the option.However you may contact us to pay via "PAYPAL".
Q : Do you have a shop?
A：We just do the business on line.
Q : How can I choose my size?
A：For every item we do offer a size chart or specific size description.Please measure carefully before your order.
Q : How can I know my order status?
A : Please login in to check at "MY ORDERS" line.We shall update any news in time.
Q : Can I change my order, item,size or shipping address?
A：Yes you can but you have to inform us before your order is processed.Please note we can't do the exchange once we have processed/shipped your order.
Q : How fast can i get my order?
A：Different shipping method will cause different delivery time.Our Standard turn around time is 8-10 days.Pre-Order/Premium Dresses are made to order and may take upto 15 days time.
Q : Can i return my item?
A：We have a simple 7 day return policy.If you are not satisfied with your purchase due to any wrong order/Size or quality issues and want to return them back please contact our customer service at firstname.lastname@example.org.We do not have a refund policy.Please review our return policy before buying.
Q : How to contact you?
A：You can contact us via email.Please visit our Contact Us page for more information.
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