FAQs - TC5 CLOTHING CO.

FAQs

Q : Why do I choose TC5.in?
A : We are a global player and hence we have a perfect team for Sourcing, Quality Assurance,Warehousing and we deliver the best fashion from across the globe.Our target audience is the fashion conscious 18-40 women's wear market.We aim to be exciting and innovative, offering our customers the fashion they wanted.

Q : May i know whether you are safe?
A:We have chosen the best e-commerce service in the industry, and guarantee secure payment processing. Keep in mind that we ensure 100% payment security.

Q : How can I place an order?
A:At our store,ordering is easy and simple.Just follow some steps you will get what you want.

Q : How can I do the payment?
A:There are different ways you can choose to pay at our webiste.You can choose credit/Debit cards,Net banking,Cash Cards ,Bank Transfer and others. 

Q : What currencies can i pay?
A:Currently we are offering only INR/USD as the option.However you may contact us to pay via "PAYPAL".

Q : Do you have a shop?
A:We just do the business on line.

Q : How can I choose my size?
A:For every item we do offer a size chart or specific size description.Please measure carefully before your     order.

Q : How can I know my order status?

A : Please login in to check at "MY ORDERS" line.We shall update any news in time.
 
Q : Can I change my order, item,size or shipping address?
A:Yes you can but you have to inform us before your order is processed.Please note we can't do the exchange once we have processed/shipped your order.

Q : How fast can i get my order?
A:Different shipping method will cause different delivery time.Our Standard turn around time is 8-10 days.Pre-Order/Premium Dresses are made to order and may take upto 15 days time.

Q : Can i return my item?
A:We have a simple 7 day return policy.If you are not satisfied with your purchase due to any wrong order/Size or quality issues and want to return them back please contact our customer service at sales@tc5.in.We do not have a refund policy.Please review our return policy before buying.

Q : How to contact you?
A:You can contact us via email.Please visit our Contact Us page for more information.

 

SIZE CHART-SHOES

SIGN UP TO ENJOY THE LATEST OFFERS AND COUPON CODES